We will ship your order the same day if we receive it by 11:30 AM EST Monday – Friday. Many times, we will ship it the same day, if we receive it by 4 PM EST. We also try to ship on Saturdays but cannot guarantee it.
We accept Visa, MasterCard, American Express and Discover credit cards and PayPal.
We ship via United States Postal Service (USPS) First Class, Priority Mail or Priority Mail Express. You can select which you prefer when you place your order.
- First Class (within continental US via United States Postal Service (USPS) is free)
- Priority Mail (3 Days)
- Priority Mail Express (2 Days)
A note to our international customers: It is very important that your orders are delivered in a timely manner. We originally chose the United States Postal Service (USPS) as our international shipping agent as they offered the best rate and were reliable.
USPS relies on commercial airlines to carry their packages. However, the worldwide pandemic has created major delays in their shipments as flights have been drastically cut. They are no longer dependable.
We have researched all shipping options available and determined that United Postal Service (UPS) is now the best method. They have their own airplanes and they maintain a set schedule; they are dependable.
UPS has a flat rate for each country so shipping costs will now be based on actual fees. We can no longer charge a flat fee.
We know shipping will be more expensive. Therefore, we will continually monitor the situation to ensure that we can always give you the best and least expensive option.
To show our appreciation for your choosing the Beta Source, we are including a bottle of Beta PLUS in each shipment, a $27.95 value, as a gift to you.
- UPS Standard® (2-8 Days)
- UPS Worldwide Expedited (1-3 Days)
- UPS Worldwide Saver® (1-3 Days)
- UPS Worldwide Express® (1-3 Days)
You will see the shipping options available for your country when you place your order.
We ship daily, so if your order is delayed, it is due to customs and import laws for your country. All international orders will be shipped as “merchandise” and not “gifts.” There are no exceptions.
Returns and Refunds
We have a money back guarantee on all our products. If you are unhappy for any reason, simply call us at (904) 535-6119 or email us at support@theBetaSource.com and we will be happy to refund you 100% of your product purchase cost.
We will not use the information you provide us for anything other than processing your order and contacting you occasionally with information regarding our products or changes to our web site. We will not rent, lease, sell or give your information to anyone.